PrestoMall: Malaysia’s Largest Homegrown Online Marketplace

Buyer

31[Buyer] [Membership Benefits] [BonusLink] What should I do if I am not able to use my PIN upon redemption?
Should you have any difficulty in using your PIN, please contact BonusLink at 03-7626 1000.
32[Buyer] [Membership Benefits] [BonusLink] How do I collect BonusLink Points in PrestoMall?

You will need to link your BonusLink Membership account under Presto prior making a purchase. Thereafter, you can start the shopping experience on PrestoMall and make a Qualifying Purchase to be eligible for Points collection.

After your purchase item has been delivered, you will need to click ‘Product Received’. BonusLink Points shall be credited in your account after product received within one hour of processing time.
33[Buyer] [Membership Benefits] [BonusLink] What is a Qualifying Purchase?

Qualifying Purchase refers to any products or services that is eligible for the issuance of BonusLink Points purchased by BonusLink Members that has linked their BonusLink Account with Presto at the time of purchase.
Points will be issued based on the following criteria;
a. It satisfies the Qualifying Purchase conditions
b. It follows the current BonusLink Points Structure
c. Points structure during the payment completion date
34[Buyer] [Membership Benefits] [BonusLink] What products or services that are eligible for Bonuslink Points issuance?
All categories in Presto Mall are eligible for the Bonuslink Points issuance except;
(a) Men’s Fashion
(b) Women’s Fashion
(c) E-voucher & Travel: Mobile Top-up & Shopping
35[Buyer] [Membership Benefits] [BonusLink] How much BonusLink Points will I get from my spending in PrestoMall?

Points will be issued based on the following criteria;

(a) It satisfies the Qualifying Purchase conditions

(b)It follows the current BonusLink Points Structure.

Bonuslink Points Structure is subject to changes from time to time.
36[Buyer] [Order] Can I purchase without registering as a member?

You are allowed to view and add products to the shopping cart as a guest. However, to purchase products, you need to be a registered member to complete the order and payment.
37[Buyer] [Order] How do I start purchasing at PrestoMall?

Easy and simple!
38[Buyer] [Order] What should I do if I need more information about the product?

If the information provided in Product Detail Page is insufficient, you may use Q&A to find out more details from the seller.

Once you click Q&A, you will be directed to where you can publish your own Q&A to seller.

Fill up with all the necessary information, and click 'Submit' button to complete.

Once seller has responded to your inquiry, you will receive an email & you can also check your Q&A in My Page > My Shopping Talk > My Q&A History.
39[Buyer] [Order] Is the price stated on the website nett price with no further discount?

The price stated on the website is nett price unless there's a promotion or further reduction through coupon discounts.

We highly advise buyer to stay tuned on our on-going or future promotions by subscribing to our newsletter.
40[Buyer] [Order] Can I check out multiple products together?

Surely you can.

First, add all products that you like into your cart. Next, go to Shopping Cart and select the products that you wish to purchase by checking the box beside the respective product. Click Order Selected Items and you can checkout!

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